If you'd like the admin on your Dronedesk account to receive a notification when a pilot marks a job as “Work Complete”, you can configure that in the system.
Go to the top right menu, select “Settings,” then “Workflow Configuration,” and click on “Workflow Notifications.”
Look for the option labeled: “Notify account admin when job is marked as work complete by the pilot.”
It's important to note the distinction between “Work Complete” and “Job Complete.” “Work Complete” is an interim status used to indicate that the pilot has finished their part of the job, but final review or approval is still pending.
When this option is enabled, the admin will receive an email notification as soon as the pilot marks the job as “Work Complete.”
From the pilot's perspective, within the job management view, “Work Complete” appears as a status option before “Complete.” This allows the admin to review the job once notified, and then mark it as fully complete once they’re satisfied with the outcome.
