There are essentially two levels of access to Dronedesk.
The first is, the "Admin", and that will typically be the person that first signed up for the account. And then the remainder of users are, classed as "Users".
The admin has control over everything. You don't have the option to set an additional admin on your account within the user interface, but if you need an additional user elevated to super admin access, then please drop us an email at support@dronedesk.io and we'll action that for you.
In terms of roles for the remainder of your team, then you're able to set that in the team member records by going to team member record and edit, and then you can set the primary role and the secondary role.
There are some sub permissions that you're able to set within configuration, and we'll cover that in a separate video.
