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General

This section covers everything you need to get up and running with Dronedesk and manage your account with confidence. Whether you're signing up for the first time, logging in, or troubleshooting access issues like password resets or verification emails, you'll find clear guidance here. You can also learn how to customise your profile, set your preferences, invite team members, manage users, and control subscription settings.It also includes helpful overviews of the dashboard, system navigation, and how to import or export your data. If you're looking to personalise your workspace, enable security features like two factor authentication, or simplify your setup by hiding features you don’t need, this is the place to start.

How do I sign up?

How do I sign up if I have a license key?

How do I log in?

The system says my verification has expired

I didn't get the email verification email

I forgot my password

I got locked out of the system

How do I change my password?

How do I change my login email address?

How do I enable 2FA (Two-Factor Authentication)?

How do I disable 2FA (Two-Factor Authentication)?

How do I change my subscription?

How do I cancel my subscription?

How do I check the users on my account?

How do I invite users to my account?

How do I re-invite users to my account?

How do I remove a user from my account?

How do I add my business logo?

How do I update my business details?

How do I update my billing email address?

How do I set my timezone?

How do I set my date format preference?

How do I add my profile image?

How do I switch between dark and light mode?

How do I update my personal details?

How do I make someone an admin on my account?

I don't need the Leads or Quoting & Invoicing features

Dashboard overview

Navigation and menus overview

Data tables overview

How do I export my data from Dronedesk?

How do I delete my data from Dronedesk?

How do I import my data into Dronedesk?

How do I report illegal content?